REFUND POLICY

SHIPPING

YOU MAY BE CHARGED CUSTOM DUTIES AND TAXES FOR PRODUCTS PURCHASED ONLINE AS OUR PRICES DO NOT INCLUDE DUTIES AND TAXES

RETURNS

– PRE-ORDER, MADE-TO-ORDER, OR SALE ITEMS ARE NOT RETURNABLE;

– ORDERS THAT INCLUDE PRE-ORDER ITEMS WILL GET SHIPPED ONCE WE RECEIVE THE ITEMS (~25 DAYS)

– SHIPPING COSTS ARE NOT REFUNDED;

– RETURNS MADE FROM OUTSIDE THE EU WILL HAVE CUSTOM CHARGES DEDUCTED FROM THE REFUND TOTAL (WE HAVE TO PAY CUSTOM FEES FOR ITEMS RETURNING FROM OUTSIDE THE EU, THE CUSTOM FEES DEPEND ON THE COST OF THE ITEM THAT IS RETURNED);

OUR PRODUCTS ARE ELIGIBLE FOR A REFUND IF THEY MEET THE FOLLOWING TERMS:

– ITEMS MUST BE IN THE ORIGINAL CONDITION, NOT WORN, NOT WASHED, NOT USED;

– ITEMS WITH DISTRESSING AND OTHER FORM OF MATERIAL DESTRUCTION AS PART OF THEIR DESIGN ARE TO BE KEPT IN THEIR ORIGINAL FORM, ANY ALTERATION WILL RESULT IN A REFUND DENIAL

– ITEMS MUST BE MAILED OFF WITHIN 14 DAYS OF THE DAY OF DELIVERY

– REFUNDS ARE ISSUED AFTER WE RECEIVE THE RETURNED PACKAGE

– THE RETURN PACKAGE MUST INCLUDE THE ORDER NUMBER, THE ORIGINAL PACKAGING, AND ALL OF THE ADDITIONS;

– RETURN SHIPPING CHARGES ARE THE RESPONSIBILITY OF THE CUSTOMER.